This NSAI COVID-19 Retail Protection and Improvement Guide is available to view on the CSNA website here. This guide is intended to consolidate practical guidance that is
available at time of writing on how to manage business continuity of the retail sector during the COVID-19 pandemic. It addresses risks to both workers and the public. It draws from many already published documents which are acknowledged in Section 8.
This guide will assist businesses to implement the mandatory Work Safely Protocol for Employers and Workers which applies to all workplaces right across the economy. Specific sectors may need to introduce additional safeguards.