What our members say
In recent months I have had visits regarding Repak membership. Once I contacted Laura and Amy in the CSNA I was put at ease, they told me that after calculating my sales through their Members Repak audit that I was not liable to pay Repak membership as I was under the minimum threshold. If you are worried that you are paying Repak incorrectly I urge all fellow members to contact CSNA to discuss this.”
I have been a member of CSNA for over 15 years. CSNA has been of great assistance and supporter of my business. When you are worried about something or have an issue in your store once you call CSNA your mind is put at ease that they will assist you with any issue or worry.”
Membership in the CSNA has been of great benefit to my business, Vincent and the team are great advocates for the interests of our industry. Working within your own business you sometimes lose focus on issues you need to deal with more proactively. I have always found some “nugget” of information from my interaction with fellow retailers in this Association that solves a problem or highlights an issue that I should review and it usually saves my business money!
The CSNA for the most part operate in the background causing no disruption to daily grindstone duties, therein lies the beauty of the organisation because it is permanently on the pulse watching out for announcements that may impact members and often sorting the potential impacts before many retailers are aware of the threat.
I recommend that all independent retailers should be a member of the CSNA, there is no cheaper or more efficient way to protect your business interests.
Retail in Ireland is changing fast. As a Sole Trading TSN of 67 years, competition from multinationals, and symbol shops as well as new legislation and regulations makes retail trading difficult. CSNA is a life line for businesses like ours. The CSNA is a wonderful, friendly and always available Association. Vincent and his team as well as the wonderful executive (all retailers themselves) work tirelessly on our behalf. They represent us at government legislation meetings and fight for margins and deals all the time.
While print media is nationally on the decline it still accounts for 50% of our business. CSNA’s help has been wonderful in maintaining our margins, keeping us up to date on price changes and suggestions on how to increase our sales. The recent rebate negotiated on our behalf from INM publications was most welcome.
The New CSNA publication “Directory of Services” is a wonderful bible for anyone in retail as is the weekly E-zine newsletter which keeps us up to date on all changing policies and legal developments.
Retail is a vocation with wonderful benefits most of the time but it is made easier with CSNA fighting on our behalf. Thank you for always being there and your help and guidance.
I became a member of the CSNA in 1999 and have never looked back. In my opinion, it is essential that retailers have access to an organisation such as the CSNA. The help and advice you can get from the CSNA is invaluable both from the CSNA website and also from the very efficient CSNA staff that are only a phone call away. The extensive knowledge from the Association in the main areas of retailing such as Human Resources, Legislations, Suppliers etc. is priceless!