What our members say

Happy Members

John Roche, Londis, Doneraile, Cork 

John Roche 1

The Importance of being part of an Organisation like the CSNA cannot be overstated, with over regulation now being the norm in Ireland where with the whim of some elected politicians we were facing financial ruin with the proposed Alcohol Bill and its draconian proposals, but Luckily the CSNA pulled out all the stops rallying and mobilising its members into action and is another example of people power working together for the betterment of the organisation and us the members.



John Roche – Joined 2006

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Eoin Hoctor, Easons, Shannon, Clare

Eoin Hoctor 2Membership in the CSNA has been of great benefit to my business, Vincent and the team are great advocates for the interests of our industry. On a personal level, I find the e-zine and the consultative meetings relevant and informative. Working within your own business you sometimes lose focus on issues you need to deal with more proactively. I have always find some “nugget” of information from my interaction with fellow retailers in this forum that solves a problem or highlights an issue that I should review and it usually saves my business money!

Eoin Hoctor – Joined 2005

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William Hanley, Supervalu, Rowlagh, Dublin 


The CSNA for the most part operate in the background causing no disruption to daily grindstone duties, therein lies the beauty of the organisation because it is permanently on the pulse watching out for announcements that may impact members and often sorting the potential impacts before many retailers are aware of the threat.

Vincent Jennings and the team in the CSNA have proven to me time and time again that they have one agenda and that is to protect independent retailers by lobbying, intervening and simply hassling the relevant parties or organisations until an amicable agreement is arrived at.

I recommend that all independent retailers should be a member of the CSNA, there is no cheaper or more efficient way to protect your business interests.

William Hanley – Joined 2009

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David & Thelma Hewett, Monsktown, Dublin 

David & Thelma Hewett

David & Thelma Hewett

Retail in Ireland is changing fast.  As a Sole Trading TSN of 67 years, competition from multinationals, and symbol shops as well as new legislation and regulations makes retail trading difficult. CSNA is a life line for businesses like ours. The CSNA is a wonderful, friendly and always available Association. Vincent and his team as well as the wonderful executive (all retailers themselves) work tirelessly on our behalf. They represent us at government legislation meetings and fight for margins and deals all the time.

While print media is nationally on the decline it still accounts for 50% of our business. CSNA’s help has been wonderful in maintaining our margins, keeping us up to date on price changes and suggestions on how to increase our sales. The recent rebate negotiated on our behalf from INM publications was most welcome.

The New CSNA publication “Directory of Services” is a wonderful bible for anyone in retail as is the weekly E-zine newsletter which keeps us up to date on all changing policies and legal developments.

Retail is a vocation with wonderful benefits most of the time but it is made easier with CSNA fighting on our behalf. Thank you for always being there and your help and guidance.

David & Thelma Hewett – Joined 1999

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Paul Lynams, Lynams, Goatstown, Dublin 

paul-lynamI became a member of the CSNA in 1999 and have never looked back. In my opinion, it is essential that retailers have access to an organisation such as the CSNA. The help and advice you can get from the CSNA is invaluable both from the CSNA website and also from the very efficient CSNA staff that are only a phone call away. The extensive knowledge from the Association in the main areas of retailing such as Human Resources, Legislations, Suppliers etc. is priceless!

Paul Lynam – Joined 1999

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