We were reminded by an unfortunate member that unless you make very clear and specific instructions to your staff with regard to store policies on cash pay-outs for stock delivered, you will find yourself frustrated, angry and out of pocket! In the last month we have been told of the presence of a tried and-tested scam being operated by an individual specialising in persuading sales assistants to part with their employer’s money on the pretext of “the boss asked me to deliver these lighters (or cards) and collect cash for them”. A “receipt” is provided, the stock is provided and the money is paid out! In both instances over €100 was paid for products that weren’t ordered or needed.
Take time to remind your staff (in writing) what your procedures regarding cash payments are.
