Staff Training! I’ve written on this topic in the past and once again won’t apologise for returning to it owing to the fact that I am frustrated by the number of incidents/claims that have arisen that were clearly preventable but for the fact that staff training was in no way adequate.
All training must be documented in duplicate where one copy is given to the staff member and the other is signed by them confirming that they have received and understood the relevant training.
Staff must be embraced as critical members of your team and must be trained to care as much as you do about their own and the customers health and safety.
More to follow on this topic – watch this space!
Always remember – call us to discuss any/every incident. We will advise and guide you.
JDM Insurance Services Ltd